Privacy Policy
How PixPark AI handles your data
This Privacy Policy explains what information PixPark AI collects, how we use it, how long content may be retained, and how to contact us about privacy-related questions.
1. Information We Collect
PixPark AI may collect account details such as your name, email address, and profile image when you sign in, create an account, or contact us directly.
We also process prompts, uploaded reference images, generated images or videos, and basic device or browser details needed to run creative workflows, secure the service, and help you revisit recent creations.
Cookies and analytics signals may be used to remember your preferences, keep sessions active, measure product performance, and improve the overall experience.
2. How We Use Information
We use collected information to operate PixPark AI, deliver requested generations or edits, prevent abuse, respond to support requests, and improve model and product quality.
We may use aggregated or de-identified usage patterns to understand feature adoption, system reliability, and product direction.
3. Sharing and Service Providers
PixPark AI may rely on infrastructure, authentication, storage, analytics, payment, and model partners to provide the service. Those providers only receive the information reasonably necessary to perform their role.
We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and security of PixPark AI, our users, or the public.
4. Retention and Security
Generated content is generally stored temporarily for up to 24 hours so you can review and download your creations. We may retain limited operational records for longer when needed for security, fraud prevention, billing, or legal compliance.
We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.
5. Your Rights and Choices
You may request access, correction, or deletion of account-related personal data that PixPark AI controls, subject to legal or operational retention needs.
You can manage browser cookies through your device or browser settings, although some product features may not work correctly if essential cookies are disabled.
6. Children's Privacy and Policy Updates
PixPark AI is not directed to children under 13 and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the effective date above.
7. Contact Us
If you have privacy questions or requests, contact us at [email protected].